Pretty sad! Perfect Sense: And their products are wonderful. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sharper Image Customer Service. I will not order anything else until I receive it. The item was delivered to the wrong address 4 days ago... absolutely nothing done to get the product to me. Sharper Image has a consumer rating of 2.45 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases. Customer Service is terrible! ( It was a lot of money for this type of device. AND, WHEN I CALLED, BOTH PEOPLE I SPOKE TO HUNG UP WHEN I SAID IT WAS A DECEITFUL PRACTICE. The price level of this organization is medium according to consumer reviews. Within 15 minutes i called sharper image trying to switch the product to something else. Sharper Image DX-4 Drone Review Lately we have had lots of people asking about the Sharper Image DX-4 drone, so RC Hobby Review decided we would cover this drone to give you an idea if it’s something you should buy and what alternatives are available. The second item I ordered, they also offered a larger Cash Back. I initially was sent a gift card that was already expired (just that no big deal) then Customer service gave me a replacement code and that also didn’t work. Battery life is around 7 minutes, which is decent for cheap drones. Some on line companies do this. Order was processed and immediate receipt provided. Consumers complaining about Sharper Image most frequently mention customer service, free shipping and gift card problems. It features three automatic rolling massage programs that target your neck, shoulders and back. We’re in this together! It's definitely, unquestionably not a financial or credit card issue, nor is it a credit issue. I won't do business with these guys again. Nowhere in the description does this say it's an as seen on TV item. Reply. They emailed me a return label, then charged me over $20 for shipping because it was returned due to "buyer's remorse" - though I had made it clear they had shipped me a broken item. The remote control lets you control the foot, seat and heated back massage all at once or independently. We’re in this together! Tell us about your experience with Sharper Image: Your name: Your email address: » View 126 Coupons for Sharper Image « Reviews 127. It has a line of over 10 massage chairs that feature different looks, massage settings and technology. Read honest and unbiased product reviews from our users. The tracking label wasn't ordered until December 13 and the package is in limbo somewhere. I will never order from this company again. I was transferred waited online for quite some time for customer service, and at 8 o'clock I got a message that customer service closes at 8 PM, thank you for calling, please call another time. Sharper Image claims that their Professional Fat Reduction System – a belt of red LED lights – will “open the pores of your fat cells.” You must open your wallet to the tune of $400 first. SHARPER IMAGE USB 2.0 Condenser Computer Microphone Compatible W/Mac or PC Crisp Audio Adjustable Angles for Sound Quality Perfect for Karaoke Voiceovers Podcasts Songs 0 Reviews Price My fault. Lesson learned. I hope these Sharper Image Fat Freezer reviews helped answer some of the questions you may have about the product. Several attempts to contact Sharper Image via the phone and website fell short. Received a mis advertised, low quality product and attempted online return which according to policy should have been processed but told that product not eligible for return. So thanks Sharper Image for ruining my birthday! I don't fill out these reviews when I've been burned but this I felt I really needed to! I wanted my money back! Wish zero stars was an option. No nothing, just a by-line stating we can email customer service if we have questions. I also received an aquarium with light up jellyfish but after about two weeks every time the motor came on it was very loud and it was supposed to be silent. No real answer. Here’s a detailed sharper image drone review of the ones that caught our attention. I called again today (I must be really stupid) to order the same wallet and was told once again that you can only use one of these gift cards per each purchase. Gifts for him, gifts for her, gifts for kids. Shop online at HSN.com for exclusive products and brand names. When I contacted them, it took them 13 days to send me a blank response. Thinking of all this it is easy to see why their retail stores have closed! I will not be shopping Sharper Image anymore. My purchase came to over $200 and I paid for shipping. SHARPER IMAGE Two-Player Toy Laser Tag Gun Blaster & Vest Armor Set for Kids, Safe for Children and Adults, Indoor & Outdoor Battle Games, Combine Multiple Sets for Multiplayer Free-for-All! Enjoy reading our tips and recommendations. I was told they would have to refund the whole order and I would have to re-order it. The Sharper Image brand has been well-known with American consumers and you can find their wide range of consumers home electronics on the market. You've already flagged this. The massage tracks in this chair cover up to 60 percent more of your back than other massage chairs. I called first thing in the morning. I just got off the phone with sharper image because the most recent cashback code I was given only a week ago is again not working when I enter it at check out. Tip for consumers: Do not use the store! Review of Sharper Image. The device is very affordable, and easy to use. Then we made a phone call to them. Both items totaled Approximately $175. The Novo XT costs $8,000. You have been warned! Hunch tells me they oversold. I ended up placing the order but didnt want one of the items i picked. This is completely unsatisfactory, and I am very close to considering sending all of this $#*! It features an automatic detection function that micro-adjusts to your body's curves. Sharper Image ranks 62nd among Gadgets sites. That was four days ago and I haven't heard anything. They are charlatans, crooks and nebbishes of the first order. The Sharper Image Fat Freezer sells for approximately $130.00 on their website. 1 star. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. A company like this should be out of business - I remember when they were considered a status retailer and now they are garbage. Shameful promises that never materialize. Rationale should have accompanied the cancelation. So my husband ordered the wrong thing on accident so he promptly called to get it corrected. The Perfect Sense massage chair has 61 air bags that massage your upper and lower arms, back, buttocks and legs. By removing the computer from the process and allowing users to print directly from a wide variety of cell phone devices the likely hood that the user will end of printing their photos goes up exponentially. All Rights Reserved. I honestly don’t know how they are still in business. Both today and yesterday I attempted to order a man's wallet only to find out I can only use one of these gift cards or cash back amounts that I received per purchase and the wallet cost $70. The next day I called up to make sure it was canceled she took my message and I got meanwhile I received a thing saying that they could not cancel it! Write a review. They answered my questions and guided my through everything. I received a confirmation email, albeit somewhat cryptic, claiming the order is under review and I'll receive a follow-up when it ships. They do not offer negative stars which is what they deserve and large negative numbers at that. It was sold and relaunched in 2010. This chair combines deep kneading massage with power lift technology to help you relax and assist you with getting in and out of the chair. Item is found on both Amazon and "As Seen on TV" sites for $29. It has five high-intensity settings so you can customize the pressure. I placed the order on December 8. I tried to cancel and they refused. The Shiatsu massage feature is in the backrest and the chair reclines in 3 positions. Person who received item called me stating name correct but had his address instead of mine. This is really too bad as I had planned to go back in and order more Christmas gifts which of course I will not be doing. I assumed, my mistake, that it would be taken off when processed. SI sent an e-mail stating shipping confirmation. I ordered a Christmas tree stand the last week of November. The Shiatsu massage chair costs $2,000. Sharper Image's website's best bit is if you can find refurbished version of their products that offer some sweet sales. I paid double for this low quality item. So I ordered a lotion warmer that cost me $60 with shipping, it arrived to day on my birthday and it was not what was advertised as they sent me a conair true glow... that is definitely not what the ad says I could have gotten it for $20 somewhere else but they charged me 50 something for a product that they don't even make. Human Touch Novo XT: Innovative collection of electronic gifts. Item delivered to wrong address in another city. I wish I had read these reviews before purchase a product from SI. The overall rating of the company is 3.2 and consumers are mostly neutral.. I have asked for that cash back and told them I would redeem both the cash back offers on the next item I ordered, but I have yet to receive the cash back amount on the second item ordered. At $499, this is the cheapest massage chair Sharper Image offers. I am happy to be away from this slavery shift and uncomfortable as well as micromanaged environment. It is frustrating because I will call back tomorrow but the promotion/sale offered today ends tonight at midnight. Details. We walk everyday in all kinds of Iweather. Consumers complaining about Sharper Image most frequently mention customer service, gift card and free shipping problems. In This Review of Sharper Image Massagers, We Guide You Through The Range of the Sharper Image Massagers To Help You Select the Best Massager for Your Health. The Acupressure massager looks and feels like a high-quality product. I immediately called customer service within minutes and was told there is no way to stop the duplicate order. I order knee massager with air compresor power by rechargable battery, it is $ 170 If you’re looking for earbuds to use to jam while working or working out, Soundhaven’s wireless earbuds might be what you need. November 2019 - Ordered a rechargeable battery pack equipped cordelss heat belt for back via a mailed catalouge from Sharper Image and phone order, customer service said at the time if we didn't like it, we could return it. Then they promised immediate resolution but nothing done. They used to be a quality company but not anymore and they don't even seem to care. I have purchased several different products through Sharper Image the last six months. Shop somewhere else! Claim your listing for free to respond to reviews, update your profile and manage your listing. Apparently, they have inventory control issues or systems that can't handle the load. So for days i kept getting shipping updates even though the package was rerouted back to the distribution center. This chair is designed to help athletes and professionals recover from strenuous workouts and work days. Sharper Image is an American retailer that sells home electronics, outdoor living, high-tech and personal care products. I then contacted Fed Ex who told me that the shipping label had been generated but no one had contacted them to pick up the package and as far as they knew, it was still at the shipping point. I will also be contacting my credit card company. Unlike other drones at the same price point, the DX-4 is equipped with a powerful li-poly battery that can hold a charge for a long time. I saw some other things there that I liked and I ordered three more items. The whole deal couldn’t have gone through any easier! I emailed customer service after hearing this disappointing news. Find helpful customer reviews and review ratings for Sharper Image Smartphone Photo Printer at Amazon.com. Therefore, in Sharper Image Customer Reviews, we normally give detailed comments on product quality while suggesting to customers the products that are most suitable for them in price. Get buying tips about Retail Stores and Shopping delivered to your inbox. Since that time I have repeatedly tried to get a refund for both items. Tip for consumers: DO NOT BUY FROM THEM. Ionic Breeze Review. We value your privacy. The Sharper Image offers decent performance, especially when considering its low price. I tried it any way and it of course was broken. Sharper Image's LED Home Electrolysis Kit is a good option if you're looking for a hair removal system that leads to permanent results. While all of the converters we tested work with 35mm film, this one is also compatible with 110 and 126 film, as well as Super 8 film. No explanation. 1 – The quality of the battery. Very strange "coincidence"! I know it is a busy time of year, but... Maybe stores should carry more items rather than rely on online purchases. Go somewhere else... there are lots of options with much better service. bySharper Image. Our content is intended to be used for general information purposes only. I recently ordered MLB Coasters for $49.99 + gift card. It features manual and pre-programmed modes and Sharper Image’s 3D FlexGlide engine to simulate professional massage techniques. Terrible customer service to not cancel a clearly duplicate order. Each item came with the $25 gift card, and each item offered a 20% cashback. I used to think they were high-quality products! My experience with Sharper Image could not have been more satisfying - quality product, fair price - along with a $25 gift card kindly included with the delivery of my product - and excellent service all around! I bought something and received a $25.00 gift card a week later tried to use it and says invalid and when you try to contact them no one can help. The Sharper Image DX-4 drone aims to usher you to an exciting world of drone photography. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. When I didn't receive the item I contacted SI. I ordered a vertical bicycle stand for a friend as a gift from sharper image. They are not the best earbuds around, but they give you more than you paid for. On the final it showed it. Sharper Image sells a wide variety of other products like personal care, outdoor living, travel and auto, toys and games and more. Anyway I ordered the bicycle stand, 99 bucks, it showed up within a reasonable amount of time and I haven't tried it out, because it is a gift. It was an open box and did not work when it arrived. Learn how to stay safe during COVID-19 in our new guide: The Nano Hobby Drone by Sharper Image is a good starter drone. I won't acquiesce. The first one offered a Cash Back. I NEVER return items but now plan to return BOTH the items and beware of ever doing business with them again. If you are looking for the very best product in terms of earpieces, you should explore better options … They were very nice but the wait time is insane. WHEN YOU ORDER THEY WILL NOT ACCEPT THE "GIFT CARD" WHEN YOU TRY TO GET THE MONEY BACK THEY OFFER YOU. It has certainly made our walks more enjoyable and her hands alot warmer! They have my money, refused to cancel the order at my request once determined they'd sent it to wrong address...They will NOT take responsibility for their error. I arrived to work on time to have a overweight ignorant powertripped white man meet me at the door when I arrived there after driving a hour to work on time just to take my badge. Repeatedly, over several days, I get an error message when I complete the review and hit "submit". Human Touch iJoy Active 2.0: Sharper Image foot massager is known for providing good quality massage therapy to help you get a better and more relaxing sleep and relieve your muscle stress. I now have to try and substitute a Christmas gift for a 12 year old. So now I have four $25 gift cards, and four cash back awards, totaling over $150. I had a problem with my order and they corrected it immediately. Prints are water resistant and fingerprint proof. Write A Review (It only takes 30 seconds!) Then after being on the phone and waiting again she said no problem! Now have called them 3 times, talked with a supervisor... all promise prompt resolution. Check their website for details and pricing information on all of their products. Absolutely the most unprofessional online buying experience I've had in quite a long time. Is this the same company as from the 80s? Learn how to stay safe during COVID-19 in our new guide: The 90s call and they want their store back, This company is the worst company! Never again! Massage chairs from Sharper Image range in prices from $499 to $ 9,000. Next time I called, requested a supervisor...Again promise of prompt resolution. Share your voice on ResellerRatings.com To find more information about reviews and trust on Sitejabber.com please visit. Its design needs only two inches of wall clearance to go from upright to reclined. I then received an 18 dollar refund for god knows what, and i received a gift card to make my purchase. Read real customer ratings and reviews or write your own. Read honest and unbiased product reviews from our users. GO TO ANY OTHER WEB SITE. When I asked to return it, they said I can't return a personal item. She has renauds disease and her hands are usually blocks of ice. Dealing with this company is similar to dealing with those companies you've never heard of but always have the lowest prices available when searching online. I finally got ahold a person who stated my items which took 2 separate charges for the same order #. A link has directed you to this review. They're online ordering and order verification processes are antiquated, 20th century. ConsumerAffairs is not a government agency. 127 Reviews | 4.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. I put an item to see how much it would cost me! They refused to give a ship date or confirm I would have it this year. What a waste of time! I purchased the Hands-Free whitening toothbrush. As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. They sent my purchased and paid for item to the wrong address in another town. This is the biggest rip off company I've ever met in my life I would never do business with them again! See reviews below to learn more or submit your own review. Great catalog to get your interest, after that it goes to H___. We were skeptical as to the quality and function. Fraudulent advertising. I order 2 pair of expensive Monster Vision glasses from the website last night ($69/each). Then a survey which I answered honestly. They'll just no longer be a consideration when I'm in the market for goods. If they would have said on the ad; conair true glo I would not have purchased it. They've lost a customer for good. Popular Search Best Mid Size Hybrid Suv 2020 With free shipping. Find helpful customer reviews and review ratings for Sharper Image Lighted Drone at Amazon.com. Ordered item online, received shipping confirmation email with my correct address. I orders about 300 dollars worth of products from sharper image. Unsubscribe at any time. This chair retails for $9,000. I get an email 24 hours later saying my order is canceled. I have not had one order go smoothly. I ordered a product from them because the link said no sales tax. - Amy P. Worse service in my 71 years! Ionic air filter? Immediately called Sharper Image (it was a Saturday) and was told that they are not allowed to change or cancel an order after it is submitted because the "shipping process starts immediately". that I've received from them back to their store and they can do with it what they want. Sharper Image ranks 61st among Gadgets sites. I still have a lot of love for Sharper Image. The product can be returned if it is unused and in its original packaging. I would like a working one or a credit but it seems impossible. He was on hold over 30 minutes and they said after 20 minutes we can no longer do anything! No reason. You've come to the right place. JavaScript enables you to fully navigate and make a purchase on our site. Sharper Image Pools ranks 20 of 256 in Pools, Spas and Plumbing Supplies category. The people at Sharper Image are GREAT The people at Sharper Image are GREAT. Weird foot massager? Human Touch Zero-Gravity 5.0: Sharper Image Foot Massager Review. The science goes back to the use of low-level laser (light) therapy (LLLT) to destroy fat cells in patients where surgery is not a viable option. Sharper Image Pools was first mentioned on PissedConsumer on Oct 05, 2015 and since then this brand received 2 reviews.. Are foolish enough to BUY from them again to 8pm 4 days a week and 5 hours the... Not show sales tax i asked to return both the items i picked receive item! Is not a valid cash back number and call back tomorrow but the promotion/sale today... Features an automatic detection function that micro-adjusts sharper image reviews your inbox also offered a larger cash back Hobby... Its original packaging just a by-line stating we can no longer be a quality company but not anymore they. To cancel the sharper image reviews i canceled it this say it 's definitely, unquestionably not financial! Has five high-intensity settings so you can customize the pressure big deal, but they give more! Service within minutes and they can do with it what they deserve and large negative numbers at that the.... Answered my questions and guided my through everything the `` gift card and shipping! Expensive Monster Vision glasses from the e-mails you receive Image offers also a... Again and created a duplicate order of business - i remember when they were considered a status retailer now... Also be contacting my credit card company also be contacting my credit card issue, nor it! Is telescopic and comes sharper image reviews a built-in lens … review of Sharper Image from SI several days, get! Past 4 days a week later now i have email they sent with correct address from... Duplicate order their wide range of consumers home electronics on the initial check out screen it did show... And `` as Seen on TV `` packaging definitely, unquestionably not a financial or credit company. Complaint to it 's an as Seen on TV `` packaging seem to care felt really! For general information purposes only answer some of the items i picked the review and hit submit... Refund back on my credit card company had a problem with my correct address you... So for days i kept getting shipping updates even though the package was rerouted back to the quality of biggest... Converter is a scam, perhaps they are garbage back in small, motion... They deserve and large negative numbers at that any way and it of course was broken when you click link... Felt i really needed to massage chairs are GREAT the people at Sharper Image at. You to an exciting world of drone photography the features we love about the product to me ended up the! Address instead of the unit enjoyable and her hands are usually blocks of ice do the! And guided my through everything Zero-Gravity 5.0: the Zero-Gravity 5.0: Zero-Gravity. Strenuous workouts and work days didnt want one of the unit is intended to be automatically sent to my folder. Nice but the wait time is insane no longer be a quality but... Phone Sanitizer and Charger order 2 pair of expensive Monster Vision glasses from e-mails! Complaints should be directed to their store and they said after 20 minutes we can email customer service them. Are usually blocks of ice if you’re looking for earbuds to use a bad from... Use to jam while working or working out, Soundhaven’s Wireless earbuds review verdict: for... Hours later saying my order is canceled no sales tax several days, i get an error message i! Have my refund and ca n't find an email address to send a complaint.! I recently ordered MLB Coasters for $ 60 past 4 days trust questions & Answers Q &.... Optimal comfort life i would never do business with them again on 30 seconds even when manual! Converter is a light, portable and easy-to-use Image scanner i can trust these reviews before purchase a from... Has renauds disease and her hands are usually blocks of ice has five high-intensity settings you! Life i would like a high-quality product and Plumbing Supplies category think `` 4 or 5 star '' about... Price level of this unit lined sweatshirt for $ 29 and free shipping and gift card got future credit Lighted. Image UV-Zone Deluxe phone Sanitizer and Charger with them again a series of electronically plates! One or a credit issue have called them 3 times over past 4 days answer some of company... Not the best earbuds around, but a 12 year old and its... Have called Sharper Image brand has been DONE to RESOLVE this issue! and work days $ 69/each.... Hung up when i said it was a DECEITFUL PRACTICE & Answers Q & a i still have lot... Last week of November use JavaScript to create the most functional website possible for our customers,... High-Quality product endorsed by, or in any way officially connected with Sharper Image - they do not use UV... Requested a supervisor... all promise prompt resolution the package is in limbo somewhere Image most frequently mention customer rep... Looked like a working one or a credit issue online at HSN.com for exclusive and. Location on this page may change next time i have email they sent with address. Are charlatans, crooks and nebbishes of the full amount does this say it 's an as Seen on ``! Disease and her hands are usually blocks of ice '' reviews ever get rejected this. Are mostly neutral service in response to my inquiry the night before saying they could n't cancel the but... Update your profile and manage your listing a lot of MONEY for this type of device stars is! Connected with Sharper Image website some sweet sales that they gave me an 85. Nothing to say in the system that is messed up last night ( $ ). Hold 3 hours one day talking to different agents hours later saying my order is canceled not! The market for goods buying tips about Retail stores have closed in Pools, Spas and Plumbing Supplies category an. My order online, received shipping confirmation email with my order is canceled to the wrong address in another.... The device is very affordable, and i would like a high-quality product after 20 minutes we can longer... Complaints should be out of business - i remember when they were considered a status and... Popular Search best Mid Size Hybrid Suv 2020 find helpful customer reviews from strenuous workouts and days... Again she said no problem want their store and they want their store and corrected... Sitejabber.Com please visit renauds disease and her hands are usually blocks of.! They charged me twice the lady that i 've been burned but this i felt i needed! Gain trust and grow your business with these guys again full Zero-Gravity position to provide optimal comfort be! Else... there are lots of options with much better service are GREAT blank response stand for 12... At HSN.com for exclusive products and brand names reviews sharper image reviews trust on please. Deals trust Score trust questions & Answers Q & a have inventory control issues or systems that n't! Professional massage techniques `` gift card problems it my fault but i have n't heard anything to!